Air Uganda unveils Online ticket booking

03:39 by tsup ug
 Its no secret that Uganda is truly gifted by nature, A number of times we been listed as a top tourism destination, though, even when the world praised us with praise, few local based partners were coming on board.
On Thursday 4th, Air Uganda pledged to join the government in the efforts to make Ugandan tourism thrive.
“We want to make it easy for East Africans trying to visit Uganda for tourism purposes”, said the Air Uganda CEO, Cornwell Muleya.
This was during the launch of Air Uganda's new revamped booking engine on their website, www.air-uganda.com. The new engine which is now live on their website was unveiled to the press by the Air Uganda management at their headquarters in Kololo.
The platform was launched earlier in June this year and allows customers to book and pay for their tickets on the airline website in real time using all major payment channels like ATM cards, debit and credit cards (Visa, Master-card), paypal, and Mobile money. Once the payment is made, the air ticket is delivered to your email address.
To demonstrate how the system works, there was a draw involving the scribes present. The winner would get a fully paid for trip to any East African city by the airline CEO.
The draw was won by NBS TV's camera person, Clement Wanjira who chose to travel to Mombasa.
The development comes at the time when many world businesses are embracing the online technology for purposes of cutting on operation costs and time spent.
“we chose to roll out the product because this is the new age and our clients have been asking for simpler ways of booking without making the journey”, says Mr. Muleya.
“We are always looking for better and more innovative ways to serve our customers, this new system brings the Air Uganda services to your computer and mobile phone and its significant in our ability to service our customers on a 24hour basis world wide”, he says.
The engine has already become popular with more than 400 passengers using it.
“The system has been active in Kenya where we are partners with M-Pesa and Airtel money”, he says.
According to an administrator at Air Uganda, Don Mubiri, the system has been tasted alongside those of international airlines and its safe from fraudsters, hacking and cyber attacks.
“We are collaborating with some of the best as far as Online air booking and payment is concerned, we are using the same protection methods like the biggest airline players in the world”, he said.
The booking engine is set to change the way Air Uganda interacts with its customers by offering a faster, cheaper and more convenient way of ticket purchase and travel. The on-line purchase which is only done in dollars comes with a 20 dollar discount.
“being a locally based airline, we want to conveniently price for the community”, says Muleya.
The airline made five years in 2012 and plan on expanding their destination list to Dubai in the shortest time possible.
In addition to the above developments, the Airline is also upgrading its website to ensure interaction with the clientèle. The new website will be easier to navigate and quicker to load. It has been designed taking into account the feedback received from customers and therefore address their needs.
“Air Uganda is a listening and a responsive airline”, says Jennifer Musiime the head of sales and marketing.


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